Community | Obeo Designer | |
---|---|---|
Technical assistance | Public channel (Eclipse Forum) | Private channel (EN/FR) |
Availability | 9AM-6PM CET - 5 days/7 | |
Upgrade assistance | Option | |
Expert advice | Annual briefing | |
Issue reporting | Public channel (Eclipse Bugtracker) | Private channel (FR/EN) |
Service Releases | 1 year | 2 years |
Hotfixes | ||
Private realeases | Option | |
Response time | Best effort | Guaranteed |
- Blocker | 4 hours | |
- Major | 3 days | |
- Minor | 10 days | |
Repository-based collaboration | Option |
Whether you are trying Sirius for the first time or deploying a mission-critical application,
we have a plan that meets your needs and budget.